None

Financial penalty

Reprimand, no fine

9 April 2024

Date on the register

UK GDPR

Law relied on

UK GDPR Article 58(2)(b)

Land or property services

Sector

1 actions on the register

In one line

The ICO issued Clyde Valley Housing Association with a reprimand on 9 April 2024 under the UK General Data Protection Regulation. No financial penalty attaches to it.

01The record

Organisation named: Clyde Valley Housing Association
Action: Reprimand
Date published: 9 April 2024
Register year: 2024
Law relied on: UK GDPR
Provisions cited: UK GDPR Article 58(2)(b)
Penalty: None (not a financial penalty)
Sector on the register: Land or property services
ICO register reference: 17351
Register status: Published on the ICO enforcement register, 4 September 2026
Notice documents: 2 PDFs published by the ICO
Sector share of register: 1 of 216 actions (0%)
Actions published that year: 52
Actions under this law: 95
Position on the register: 139th of 216, oldest first
Published the same day: This entry alone

02What happened, and where it sits

Clyde Valley Housing Association received an ICO reprimand on 9 April 2024. The Commissioner acted under the UK General Data Protection Regulation, citing UK GDPR Article 58(2)(b). A formal criticism on the public record. A reprimand carries no fine and no order, but it is published and the ICO expects the shortcomings named in it to be fixed.

No sum is attached to this action. Reprimands are corrective, not financial, which is why Clyde Valley Housing Association appears on the register without a figure beside it.

Clyde Valley Housing Association is filed under Land or property services, which accounts for 1 of the 216 actions on the register (0%). In 2024 the ICO published 52 enforcement actions in total, 18 of them reprimands. 95 actions on the register name UK GDPR.

Counted from the oldest entry forward, this is the 139th of 216 actions on the register and the 1st of 1 in Land or property services. The ICO publishes 2 documents for this action, 108 KB in total: "Clyde Valley Housing Association reprimand" and "Clyde Valley Housing Association reprimand press release". They are the authority for everything on this page.

03The ICO's own account

Clyde Valley Housing Association have received the following reprimand because of an infringement that occurred in July 2022 when they released a new customer portal. This portal included personal data of data subjects and residents found they were able to view personal information such as names and addresses about other residents. A resident reported this to Clyde Valley Housing Association, however this concern was not escalated appropriately which led to data remaining viewable on the portal for a further 5 days until further residents reported the issue and Clyde Valley Housing Association suspended the portal.

Quoted from the ICO's published register entry (ico.org.uk), Open Government Licence v3.0.

The law behind this action

UK GDPR

The UK GDPR is the data protection regime the ICO enforces against controllers and processors. Its upper tier is capped at £17.5 million or 4% of total worldwide annual turnover, whichever is higher.

All 95 register actions under UK GDPR

What a reprimand does

A formal criticism on the public record. A reprimand carries no fine and no order, but it is published and the ICO expects the shortcomings named in it to be fixed.

Published notice

04Nearest entries on the register

Closest by sector, law and date
Organisation	Date	Action	Law	Penalty	Sector
University Hospital of Southampton NHS Foundation Trust	25 Mar 2024	Reprimand	UK GDPR	-	Health
Dover Harbour Board	15 Mar 2024	Reprimand	UK GDPR	-	Criminal justice
Mayor's Office for Policing and Crime (MOPAC)	13 Mar 2024	Reprimand	UK GDPR	-	Local government
The Central Young Men's Christian Association	6 Mar 2024	Reprimand	UK GDPR	-	Charitable and voluntary
Chief Constable West Midlands Police	1 Mar 2024	Reprimand	UK GDPR	-	Criminal justice

All Land or property services actions/All 2024 actions/The full register

05Work out an exposure of your own

Article 83 fine calculator

Estimate upper and lower tier exposure from turnover and infringement type, on the same scale the ICO works to.

How a fine is calculated

The Article 83(2) factors, the turnover caps, and how a regulator gets from a contravention to a number.

The ICO profile

How the UK regulator works post-Brexit, the £17.5M and £8.7M UK GDPR caps, and its divergence from the EU regime.

Provenance and independence

Source: ICO enforcement register (ico.org.uk/action-weve-taken/enforcement/), as published on 4 September 2026. Contains public sector information licensed under the Open Government Licence v3.0.

GDPRFine.com is an independent tracker of ICO enforcement. It is not affiliated with, endorsed by or connected to the Information Commissioner's Office, and it uses no ICO branding. Where the ICO's own wording is reproduced it is quoted and attributed; everything else on these pages is our own summary of the published record.

The ICO's register held 222 entries on that date. 6 of them are prosecutions of named individuals, with ages and home towns in the ICO's own summary. This tracker indexes organisations, so those 6 are excluded and every count on these pages is out of 216. They remain on the ICO's own register.

An entry says what the Commissioner did on the date shown. It is not a statement about the organisation today, and the ICO can amend or remove a register entry at any time. Amounts and provisions are as published by the ICO; where the published notice does not state a figure or name a provision, these pages say so rather than filling the gap. This entry was read from the register page at https://ico.org.uk/action-weve-taken/enforcement/2024/04/clyde-valley-housing-association/.